Last updated: September 19, 2026

These Terms & Conditions govern your use of the KLASSO Tokyo Sumiyoshi website and accommodation services operated by NogamiRyokan Co., Ltd. (“we,” “us,” or “our”).

1. Website Use
You may use this website for lawful purposes and for obtaining information about KLASSO Tokyo Sumiyoshi and our services. You must not use the website in a way that may damage, disable, interfere with, or impair its operation or security.
We may update, suspend, or discontinue any part of this website at any time without prior notice.

2. Reservations
Reservations are made through our external booking engine or other authorised booking channels. The booking conditions, room rates, payment terms, cancellation policy, and any additional conditions shown during the reservation process apply to your booking.
Please review all reservation details carefully before completing a booking.

3. Guest Guide and House Rules
Our Guest Guide and house rules provide important information about check-in, check-out, use of the property, quiet hours, smoking, luggage storage, and other matters relating to your stay.
Guests are expected to follow these rules. Failure to do so may result in additional charges, cancellation of the stay, or other action where reasonably necessary to protect the property, other guests, neighbours, or staff.

4. Accuracy of Information
We make reasonable efforts to keep the information on this website accurate and up to date. However, we do not guarantee that all information, including availability, photographs, descriptions, rates, facilities, or local information, is complete, current, or free from errors.
Information on the booking engine at the time of reservation takes priority in relation to your booking.

5. Intellectual Property
All content on this website, including text, photographs, logos, graphics, and design elements, is owned by or licensed to NogamiRyokan Co., Ltd. and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without our prior written permission.

6. Third-Party Services and Links
This website may contain links to third-party websites or services, including our booking engine and AI chat assistant. We are not responsible for the content, availability, privacy practices, or services of third parties.
Your use of third-party services is subject to their own terms and policies.

7. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential loss arising from the use of, or inability to use, this website.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

8. Privacy
Our collection and handling of personal information is explained in our Privacy Policy.

9. Changes to These Terms
We may revise these Terms & Conditions from time to time. The updated version will be posted on this page with a revised “Last updated” date.

10. Governing Law
These Terms & Conditions are governed by the laws of Japan. Any dispute relating to these Terms or use of this website shall be subject to the jurisdiction of the courts of Japan.

11. Contact
For questions about these Terms & Conditions, please contact:
NogamiRyokan Co., Ltd.
Email: info@klassohotels.com